Welcome to CSR Nation
I posted and I dont' see the post so I'm doing it again.
She needs to create a file with the EXACT same name as you have named the job. (Alt. E) Then, once she is in the file, she hits "import" under the "file" tab. She grabs the rtf file you sent her, and BAM! You're set.
She just pushes export when she's done and emails it to you. :)