Skyping at depositions. Anyone know how to do this? - CSRNation2024-03-28T13:26:52Zhttp://csrnation.ning.com/forum/topics/skyping-at-depositions-anyone-know-how-to-do-this?commentId=1736041%3AComment%3A1257905&feed=yes&xn_auth=noI had a lot of feedback witho…tag:csrnation.ning.com,2013-01-29:1736041:Comment:12581672013-01-29T19:24:04.378ZJane McGillhttp://csrnation.ning.com/profile/Jane
<p>I had a lot of feedback without using phone on my last depo, so we stopped it and he called in via phone for audio on his end. Worked great after that. I have a Skype set up just for work account. It's really pretty easy, so don't stress it. Just mess with it a bit first. If you need a guinea pig, you can PM me.</p>
<p>I had a lot of feedback without using phone on my last depo, so we stopped it and he called in via phone for audio on his end. Worked great after that. I have a Skype set up just for work account. It's really pretty easy, so don't stress it. Just mess with it a bit first. If you need a guinea pig, you can PM me.</p> Yeah. I'd probably Skype wit…tag:csrnation.ning.com,2013-01-27:1736041:Comment:12579092013-01-27T19:09:49.111ZKelli Combs (admin)http://csrnation.ning.com/profile/Kellicombsadmin
<p>Yeah. I'd probably Skype with my husband. Have him in his office and me in mine and do it that way. He's used Skype before. Thanks for answering all my questions. Doesn't seem all that difficult. </p>
<p>Yeah. I'd probably Skype with my husband. Have him in his office and me in mine and do it that way. He's used Skype before. Thanks for answering all my questions. Doesn't seem all that difficult. </p> No, I actually didn't have a…tag:csrnation.ning.com,2013-01-27:1736041:Comment:12579082013-01-27T17:01:21.862ZLaura Renkehttp://csrnation.ning.com/profile/Laura80
<p>No, I actually didn't have a Skype number for the attorney ahead of time. I put in his name, and it pulled up his info. It shows the city the person is in too so you know you have the right person if it's a kind of common name. Then I just clicked on his name and clicked "video call." It was really easy. I did have his phone number, so if I wasn't able to find him on Skype for some reason, I could have got him on the speakerphone and just asked then.</p>
<p>Before you do your first…</p>
<p>No, I actually didn't have a Skype number for the attorney ahead of time. I put in his name, and it pulled up his info. It shows the city the person is in too so you know you have the right person if it's a kind of common name. Then I just clicked on his name and clicked "video call." It was really easy. I did have his phone number, so if I wasn't able to find him on Skype for some reason, I could have got him on the speakerphone and just asked then.</p>
<p>Before you do your first Skype job, it helps to do a practice run with Skype with the reporting agency or a friend just so you won't be seeing the program for the first time at the job. I was kind of surprised it was as easy to use as it was.</p> Thank you so much, Laura. Th…tag:csrnation.ning.com,2013-01-27:1736041:Comment:12578222013-01-27T16:38:50.381ZKelli Combs (admin)http://csrnation.ning.com/profile/Kellicombsadmin
<p>Thank you so much, Laura. That's exactly what I needed to know. Did you get ahead of time the number to put into Skype to connect to the attorney? I assume you did. The rest of it sounds super simple. I'm going to have to try it sometime.</p>
<p>Thank you so much, Laura. That's exactly what I needed to know. Did you get ahead of time the number to put into Skype to connect to the attorney? I assume you did. The rest of it sounds super simple. I'm going to have to try it sometime.</p> Kelli, you may already have a…tag:csrnation.ning.com,2013-01-27:1736041:Comment:12579052013-01-27T13:09:21.342ZLaura Renkehttp://csrnation.ning.com/profile/Laura80
<p>Kelli, you may already have all the info you need from the other replies, but I'll share my experience. I did a Skype deposition for the first time a few weeks ago and had all the same questions you have since I'd never used Skype before. It's super-simple to use.</p>
<p>The attorneys were remote; I was local with the witnesses and setting up Skype on our end. The evening before the job, I installed Skype on one of my netbooks. You need a computer with a webcam, and most netbooks will…</p>
<p>Kelli, you may already have all the info you need from the other replies, but I'll share my experience. I did a Skype deposition for the first time a few weeks ago and had all the same questions you have since I'd never used Skype before. It's super-simple to use.</p>
<p>The attorneys were remote; I was local with the witnesses and setting up Skype on our end. The evening before the job, I installed Skype on one of my netbooks. You need a computer with a webcam, and most netbooks will have one. You'll want to have Skype running on a separate computer, not on your CAT computer. I set up a free Skype account, which involved downloading and installing the software. You'll have no problems doing any of that. It really only takes about five minutes to get everything loaded and up and running. You don't need a pay account; the free one is fine. And you shouldn't have to fuss with the built-in webcam. That should just start working when you run Skype.</p>
<p>At the job location, I connected my netbook to the Internet with an ethernet cable instead of using the guest wireless. I then started Skype using its desktop icon. There's a box on the left side of the screen to put in the name of the person you want to connect with, and I did that. The person on the other end can initiate the call as well. Of course, that person needs to have Skype already installed on his or her computer. Once you've found the user name for the person you want to call, you click on "video call" (going from memory here), and the person on the other end gets a popup notifying them of your call coming in. I had all the other parties together at one location, so I don't know if there's anything different you'd do to bring people at multiple remote locations into the call.</p>
<p>Once the Skype call is connected, mute the computer speakers and call the other party on speakerphone for your audio. You really don't want to rely on Skype for your audio. If I do another Skype job, I would plug a set of earbuds into the headphone jack on the netbook because Skype automatically unmutes the speakers when it starts up. We lost our connection a couple times during the job, and I had to reach over in front of the witness to click "reconnect," and that reactivated the computer speakers. The speakers will cause feedback with the phone. It would also have been helpful to have had an external mouse for the netbook so I wouldn't have had to reach for the netbook's touchpad.</p>
<p>The witnesses enjoyed the whole Skype experience and told me so afterwards. We could see the questioning attorney on the computer screen in a large main window and a thumbnail of the witness in the corner of the screen, so we were able to see what the remote people were seeing and adjust the angle of the computer lid to line the webcam up for the best shot. I didn't appear on camera at all except for when I was starting the Skype call and chatting with the attorney before we got started. Overall, I thought Skype was very simple to use and a helpful addition to the typical phone dep.</p> That makes total sense.
tag:csrnation.ning.com,2013-01-25:1736041:Comment:12579732013-01-25T02:13:13.157ZKelli Combs (admin)http://csrnation.ning.com/profile/Kellicombsadmin
<p>That makes total sense.</p>
<p></p>
<p>That makes total sense.</p>
<p></p> Thank you, William!!tag:csrnation.ning.com,2013-01-25:1736041:Comment:12578002013-01-25T02:12:41.114ZKelli Combs (admin)http://csrnation.ning.com/profile/Kellicombsadmin
<p>Thank you, William!!</p>
<p>Thank you, William!!</p> Unless you're hardwired in vi…tag:csrnation.ning.com,2013-01-24:1736041:Comment:12577722013-01-24T01:37:51.325ZKyunghttp://csrnation.ning.com/profile/Kyung
<p>Unless you're hardwired in via T-1 or something else, depending on where you are, the Internet speed might not be high enough to accommodate voice and video at a rate that doesn't end up with a lot of buffering.</p>
<p></p>
<p>I find that it's best to do the voice over telephone and only do the video via Skype.</p>
<p>Unless you're hardwired in via T-1 or something else, depending on where you are, the Internet speed might not be high enough to accommodate voice and video at a rate that doesn't end up with a lot of buffering.</p>
<p></p>
<p>I find that it's best to do the voice over telephone and only do the video via Skype.</p> Kelly, if it is just you and…tag:csrnation.ning.com,2013-01-24:1736041:Comment:12578502013-01-24T00:22:05.668ZWilliam Kronehttp://csrnation.ning.com/profile/WilliamKrone
<p>Kelly, if it is just you and the witness, the built-in laptop microphone, or that little omni-directional microphone on it's little tripod, I see many CSRs use, would be adequate.</p>
<p>But if you want to record the session's audio and video, you need to purchase the Skype application.</p>
<p>Now, just to use Skype, you need an account setup (free) and the person on the other end needs an account already setup and accessible by them telling you their Skype user name. It is very easy to…</p>
<p>Kelly, if it is just you and the witness, the built-in laptop microphone, or that little omni-directional microphone on it's little tripod, I see many CSRs use, would be adequate.</p>
<p>But if you want to record the session's audio and video, you need to purchase the Skype application.</p>
<p>Now, just to use Skype, you need an account setup (free) and the person on the other end needs an account already setup and accessible by them telling you their Skype user name. It is very easy to download Skype's software and setup an account with your user name. And it's FREE. This is what I meant by "usual".</p>
<p>Then after you have the software and an account, you just click on the desktop icon and enter the user name of the person you are calling, and wallah!!...magic in picture and sound!! And it's FREE!!</p>
<p>Try it, you'll like it</p> You have a Skype account, rig…tag:csrnation.ning.com,2013-01-24:1736041:Comment:12577672013-01-24T00:12:01.726ZMary Jo Cochranhttp://csrnation.ning.com/profile/MaryJoCochran
<p>You have a Skype account, right. Wherever it is sat up from needs a Skype account. It also needs to be paid for. I would go to Skype's website and review their information. </p>
<p>You have a Skype account, right. Wherever it is sat up from needs a Skype account. It also needs to be paid for. I would go to Skype's website and review their information. </p>