Greta Duckett, CCR, RPR, CRR's Comments

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At 11:11 on March 5, 2024, Amy Stryker said…

Hi, Greta. I just took in an intern who is on DigiCAT and was not taught how to use it in school. She finished school towards the end of 2023 and is anxious to work, but is trying to learn the software better. Any help would be appreciated! Do you provide it, can you recommend someone? Thank you!

At 17:22 on July 11, 2013, Kelli Combs (admin) said…

People check out the Classifieds all the time.  Just wanted to segregate everything to streamline the website.  Sorry for the inconvenience.

At 16:54 on July 11, 2013, Kelli Combs (admin) said…

Gretta, there is a Classifieds section that was created just for this purpose for you to sell your equipment. Please post your ad there, not on the discussion forum.  Thank you.

At 15:48 on September 2, 2009, Kwanna Collins said…
Thanks Greta you have been more than helpful. I am going to check it out and keep in touch with you :)
At 13:30 on September 2, 2009, Kwanna Collins said…
Hi Greta and thanks for your response. Like i said, i don't know much about the software but i am about to graduate and i really can't afford CaseCat or Eclipse. I do know Eclipse have some great features and i am hoping DigitalCat has it as well. Going to West Virginia will be a task for me because i live in NY that's why i hope its user friendly. I called a few minutes ago and spoke to a rep and he told me i can download the student version for free and use it as long as i want, which i think is GREAT. Another thing is I am not good with numbers so the number conversion will help me out a lot. I watched the demo and it looks pretty user friendly, but it only showed me the basics. If i have any question is it okay if i write you? Once again thanks a million
At 14:05 on July 26, 2009, Jenny Griffin, RMR CRR CCRR CRC said…
Someone agrees with me! It's a first! I still have such a vested interest in making the LS work even though Tina Givens bought mine as a backup.

I'm doing well on my Gemini Grand - cumbersome after the LS, though!
At 8:14 on June 9, 2009, Jenny Griffin, RMR CRR CCRR CRC said…

glitter-graphics.com
Greta, I am beyond thrilled for you! To pass the CRR on the LS is truly wonderful - such an inspiration!!!
At 18:52 on April 26, 2009, Kathy McLaughlin said…
Greta: I am a new member at this site and did a search to find out who else might use the LightSpeed. I am at about my wit's end with the machine. I wondered if you could provide any "hope" because it works, it doesn't work, it works and it is not at all reliable, at least for me. Wondering if it might need some kind of firmware update but the one (and only) time it was done, this is when my problems started with the writer and I hesitate doing it again. Mark K. helped with a software update this month in San Diego and it seemed to be working, but then when I went to a job to use it, even though stored in a hard protective case, it was firing off by itself again and writing garbage. Three hours later when I tried again, it worked fine. I think it has multiple personality machine disorder! Any help would be very much appreciated. Thanks. Kathy
At 19:28 on October 27, 2008, Jenny Griffin, RMR CRR CCRR CRC said…
Ah, sorry you weren't feeling well! Yes, when you get a chance, let me know by posting on depoman - I'm assuming it will be back in business soon. Hope your trial goes smoothly - no fast talkers allowed!
At 13:21 on October 27, 2008, Jenny Griffin, RMR CRR CCRR CRC said…
Greta, I'm writing you here because depoman is still flaky today. I'm wondering if you've downloaded the LS update. There really is a problem with the combinations. As of today, per John Sims, the programmers are working on it. It seems there is a combination default in the download that can't be deleted at all, and it appears in every config you have once you update. The only remedy at the moment is to uncheck the combination option. I've wasted hours and hours on this update, and feel other LS users should hold off updating until they fix this issue. What do you think?
At 14:53 on September 2, 2008, Greta Duckett, CCR, RPR, CRR said…
Tami,
Send me your email and I'll send you my specifications.

There is an upgrade to 4G of ram, but with XP you can only have 3.
At 14:35 on September 2, 2008, Tami said…
Need to get on this so I can stop whining . . . (Sorry!)

Here's what I came up with yesterday:

T61
2.5 GHZ
XP downgrade
15.4 Display
Ram 3
250 GB
Intel Turbo Memory 1 GB

Optical device??? Do we need this??

PC card slot & smart card slot
4 in 1 card reader
6-cell battery

Price 1264.92

I will only be using it as my work computer exclusively -- no net, no other programs.

Thanks, Greta!

I want to get it ordered so the two-week clock starts ticking.
At 14:23 on September 2, 2008, Tami said…
Thanks, Greta.

Think I should shut up about the update. Must not even exist.

I thought one of the choices with that model of the ThinkPad was an additional RAM, bringing it up to four, but I'm sure I'm probably wrong on that, too. :)

Bummer it takes the two weeks.

Does the LS work with Vista? Are there more problems if I go that route?
At 20:38 on September 1, 2008, Tami said…
Would you mind letting me know which ThinkPad you ordered and what you added to it??

I remember it took Clay's almost the whole two weeks to be delivered. He got it with Vista, and I've been ordered by my courthouse techno guy that I have to go XP.

Thanks for all your help, Greta.
At 15:05 on September 1, 2008, Tami said…
Guess I really need to get a laptop, then, and stop fiddling with it on Clay's.

I've been shopping today. Considering a ThinkPad. Was putting one together, and it would not let me uncheck the "no bluetooth" box.

Somebody suggested over on Depoman I go BT to cure my problem.

By the time it delivers, I probably will not have enough time before my 90 days to get happy with it. I think you write RT to a judge every day, so you understand that I can't learn on the job. I just don't know how much of my weekend time and after hours I want to put in. If everybody was happy right now, it would be a different story, but that obviously is not the case.

I'll try calling the company tomorrow and see if I get a response. Even that seems to be lacking lately, and I have never heard that complaint before. Guess I need to find out for myself.
At 13:25 on September 1, 2008, Tami said…
At least I haven't experienced any missed strokes. :)
At 13:23 on September 1, 2008, Tami said…
I didn't tran it against the SD card, but I was told by another reporter, who used to be pretty happy with the writer before the last update, (so it seemed) that it would tran the strokes separately. She said she just got to where she skipped that step because it was taking so much unnecessary time.

I am finding other reporters who have had the same problem finally. I was thinking it was a unique situation, but now I'm thinking otherwise.

Do you know if they are aware of the problem?
At 18:41 on August 31, 2008, Tami said…
Well, I got the courage to get it out of the box . . .

Just talked to another reporter who has had the same problems I'm having and is planning on returning the writer. I posted all about my troubles over on Depoman. So sad!
At 4:39 on August 29, 2008, Susan Crivello said…
Hi Greta,
Can you email me Carmen's number.
Thank you,
gymspin@optonline.net
At 20:28 on August 28, 2008, Tami said…
Greta,

I don't know what's changed as of late, but I'm really having trouble getting the courage to take the LS out of the box. I really am just thinking about sending it back before I get attached to that awesome feel.

I've watched the posts over on Depoman for sooo long, and I finally gained the confidence to purchase at the convention this summer, but, man, I'm having buyer's remorse. I can't deal with missed strokes -- period. All the posts have been plain scary recently -- from the support to the writer. Perhaps too many of us purchased at one time??

Just don't know what to do . . .

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