Technical issues - CSRNation2024-03-29T08:31:00Zhttps://csrnation.ning.com/forum/topics/technical-issues?groupUrl=totaleclipse&feed=yes&xn_auth=noThanks. That's been my concl…tag:csrnation.ning.com,2014-03-04:1736041:Comment:12938212014-03-04T23:24:30.504ZNaola "Sam" Vaughnhttps://csrnation.ning.com/profile/NaolaSamVaughn
<p>Thanks. That's been my conclusion is it's a problem with 6. I had zero problems in 5. Had the internet and Solitaire up - both - while running Eclipse. Sometimes I'd have several web pages up or even another program and had absolutely no issues - on the same computer. Loaded 6 and don't remember problems until 6.0.0.12 for sure. Could have been before, but it's been going on for so long, I just can't remember, but definitely associate it with 6. Thanks. </p>
<p>Thanks. That's been my conclusion is it's a problem with 6. I had zero problems in 5. Had the internet and Solitaire up - both - while running Eclipse. Sometimes I'd have several web pages up or even another program and had absolutely no issues - on the same computer. Loaded 6 and don't remember problems until 6.0.0.12 for sure. Could have been before, but it's been going on for so long, I just can't remember, but definitely associate it with 6. Thanks. </p> Yes, first thing I do with an…tag:csrnation.ning.com,2014-03-04:1736041:Comment:12940642014-03-04T23:22:29.581ZNaola "Sam" Vaughnhttps://csrnation.ning.com/profile/NaolaSamVaughn
<p>Yes, first thing I do with any new laptop is disable the sleep function and power settings to not conserve power, even on battery. </p>
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<p>Yes, first thing I do with any new laptop is disable the sleep function and power settings to not conserve power, even on battery. </p>
<p></p> I get zero lagging in 5. In…tag:csrnation.ning.com,2014-03-04:1736041:Comment:12940632014-03-04T22:59:14.055ZAnn Medishttps://csrnation.ning.com/profile/AnnMedis
<p>I get zero lagging in 5. In 6 I would only get lagging when trying to open Eclipse. Once I opened a job, no lagging. The lagging issue is all over the board in 6. I was trying to discover the cause because I really wanted 6 to work, but I just gave up and threw in the towel. Tech support looked at my laptop and concluded the age of three years was the issue, but it was a little over two years old when I downloaded 6 and had lagging issues. Now that I think back, the lagging wasn't…</p>
<p>I get zero lagging in 5. In 6 I would only get lagging when trying to open Eclipse. Once I opened a job, no lagging. The lagging issue is all over the board in 6. I was trying to discover the cause because I really wanted 6 to work, but I just gave up and threw in the towel. Tech support looked at my laptop and concluded the age of three years was the issue, but it was a little over two years old when I downloaded 6 and had lagging issues. Now that I think back, the lagging wasn't nearly as bad until I updated to 6.0.12 in an effort to get CM to work. Everything went downhill from that point on for me. </p>
<p>I did a lot of reading of this issue on the various forums in my sleuthing endeavor. I know Jeremy was pursuing it with gusto. But I haven't followed the issue for about four months and am not current on the fixes. </p>
<p>I actually thought my browser could be the culprit after some automatic updates, so I reverted back to a prior version of Firefox, but still had the issue. Am I convinced that it was not? No. But it's a tedious exercise, and reloading 5 was easier and within my realm of understanding.</p>
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<p></p> Have you checked your compute…tag:csrnation.ning.com,2014-03-04:1736041:Comment:12939892014-03-04T21:45:53.624ZJoyce Davishttps://csrnation.ning.com/profile/JoyceDavis
<p>Have you checked your computer's sleep and power settings? Maybe call tech support again, ask whether these settings could be connected to your lagging issue?</p>
<p>Have you checked your computer's sleep and power settings? Maybe call tech support again, ask whether these settings could be connected to your lagging issue?</p> So were you getting the laggi…tag:csrnation.ning.com,2014-03-04:1736041:Comment:12938192014-03-04T21:39:11.179ZNaola "Sam" Vaughnhttps://csrnation.ning.com/profile/NaolaSamVaughn
<p>So were you getting the lagging in 5 or 6? </p>
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<p>So were you getting the lagging in 5 or 6? </p>
<p></p> Have totally removed them as…tag:csrnation.ning.com,2014-03-04:1736041:Comment:12938172014-03-04T21:25:52.335ZNaola "Sam" Vaughnhttps://csrnation.ning.com/profile/NaolaSamVaughn
<p>Have totally removed them as that was a suggestion. Still did it. Added more RAM - still does it. Believe me, I think I've tried just about everything. I did disable - or so I thought - auto briefs on my job today. Did great for the first hour and a half with Solitaire open and running. Minimized it and started watching Eclipse and then the lagging started. So I closed that file, exited Eclipse, came back in and started a new file, and under my settings Auto Brief was checked, even…</p>
<p>Have totally removed them as that was a suggestion. Still did it. Added more RAM - still does it. Believe me, I think I've tried just about everything. I did disable - or so I thought - auto briefs on my job today. Did great for the first hour and a half with Solitaire open and running. Minimized it and started watching Eclipse and then the lagging started. So I closed that file, exited Eclipse, came back in and started a new file, and under my settings Auto Brief was checked, even though I had unchecked it before I started the first file. Anyway, I went to the top and am getting someone to look at the files.</p>
<p></p> Naola, when opening Eclipse i…tag:csrnation.ning.com,2014-03-04:1736041:Comment:12940602014-03-04T21:23:33.046ZAnn Medishttps://csrnation.ning.com/profile/AnnMedis
<p>Naola, when opening Eclipse it lagged and wouldn't open. I'd have to try several times for Eclipse open. Last time it happened, I can't remember the message, but it meant that I would have to call tech support with 7 attorneys staring at me. Just wrote the job, but the next day I did call tech support and reverted back to 5. </p>
<p>What was really strange was once I was in Eclipse, I had no lagging, whether writing to my laptop only or whether I was outputting RT to several…</p>
<p>Naola, when opening Eclipse it lagged and wouldn't open. I'd have to try several times for Eclipse open. Last time it happened, I can't remember the message, but it meant that I would have to call tech support with 7 attorneys staring at me. Just wrote the job, but the next day I did call tech support and reverted back to 5. </p>
<p>What was really strange was once I was in Eclipse, I had no lagging, whether writing to my laptop only or whether I was outputting RT to several attys. </p>
<p>I've had the lagging while writing, but not in 6. I loved the idea of 6, but I had no luck with it at all. </p>
<p></p> Have .14 and it's still happe…tag:csrnation.ning.com,2014-03-04:1736041:Comment:12938132014-03-04T21:22:51.930ZNaola "Sam" Vaughnhttps://csrnation.ning.com/profile/NaolaSamVaughn
<p>Have .14 and it's still happening.</p>
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<p>Have .14 and it's still happening.</p>
<p></p> Have you changed your antivir…tag:csrnation.ning.com,2014-03-04:1736041:Comment:12939022014-03-04T20:31:12.925ZStefanie Landahttps://csrnation.ning.com/profile/StefanieLanda
<p>Have you changed your antivirus settings or software? Maybe it's scanning while you're online in whatever program you're in online or scanning Eclipse while it's working</p>
<p>Have you changed your antivirus settings or software? Maybe it's scanning while you're online in whatever program you're in online or scanning Eclipse while it's working</p> "I have current tech support…tag:csrnation.ning.com,2014-03-04:1736041:Comment:12938982014-03-04T19:16:35.003ZJoyce Davishttps://csrnation.ning.com/profile/JoyceDavis
<p>"I have current tech support and have discussed this issue with them, but they can't seem to help and I was told they have not heard of the problem before."</p>
<p>Eclipse users have been reporting realtime lags to tech support throughout versions 5 and 6 (maybe even earlier?) Any tech who's telling you such a problem hasn't been reported before is either brand-new and doesn't know the software, or he's not doing his job. Jeremy knows about the problem. It's hard to duplicate at his end,…</p>
<p>"I have current tech support and have discussed this issue with them, but they can't seem to help and I was told they have not heard of the problem before."</p>
<p>Eclipse users have been reporting realtime lags to tech support throughout versions 5 and 6 (maybe even earlier?) Any tech who's telling you such a problem hasn't been reported before is either brand-new and doesn't know the software, or he's not doing his job. Jeremy knows about the problem. It's hard to duplicate at his end, which is why he's not solved it completely. It seems to be the number one issue out there right now. This won't solve your problem, but if you'd post your original message on the development section of the Eclipse website, Jeremy will see it and hopefully respond. You describe the issue very well. He should know about techs saying they've never heard of the problem before.</p>
<p>By the way, have you upgraded to 6.0.0.14? It has some bug fixes in it that could improve your realtime output. If you want .14 to not overwrite .12, go to the Advantage Software folder that holds the Eclipse.exe file. Change the name to something like Eclipse 6.0.0.12. When you install .14 it will become Exlipse.exe and your .12 can still be invoked if you want to switch back.</p>