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Comment by Bece Kidder on October 1, 2009 at 8:53

As far as transcription rate goes, the company I work for charges a half hour for every hour of captioning time.

Hope that helps.

By the way, I have captioned quite a few math classes now in my CART career, but I was wondering about the clarity of the problems that the teachers do as examples, because it is text instead of actual math symbols. What do all of you great CART providers do when captioning a math class?

I just want to make it clear and understandable for the student, especially when they read it later.

Thanks. Bece

Comment by Kimberly Farkas, RPR, CRR on September 30, 2009 at 21:27

HELP! I'm in the middle of a CART job. asked my client how it was going and she's very happy except that she says she wished my text didn't scroll line by line on the screen. I'm on ProCat. Does anyone know how to fix that problem? Thanks!

Comment by Rebecca Callow on September 30, 2009 at 10:19

That is pretty standard for the transcript to be sent to the group for reading later. The company I work for builds that in to the hourly rate. Some folks want the transcript and others don't. Basically it's just a part of the service the company I work for provides. Sorry, I can't answer you on a dollar amount.

Comment by LizBeth on September 30, 2009 at 10:08

I was wondering what the going rate is for transcripts. I've been providing CART for one Hearing Loss Association and they are now asking me if it's possible to provide a transcript to post on their web site so people can read it who were unable to attend the meeting. They have another meeting this coming Monday. Thanks!

Comment by Rebecca Callow on September 29, 2009 at 13:12

Hi, all
What is everyone charging per hour for remote CART? I had an offer of $45 per hour, which I thought was kind of low. Just looking for any input or insight from others out there

Comment by Bece Kidder on September 15, 2009 at 21:36

Hi, everyone. This will be my fifth year as a CART provider in Portland, Oregon.

I am looking to expand and try remote captioning. If anyone has any leads, please let me know.

Thank you and happy writing!

Comment by Rebecca Callow on August 24, 2009 at 14:23

Hi, you will also need to set up your laptop display for CART, which is different than what it is for depos. I would create a new user or settings file so you an set your display for CART and then you will always have it. I have included a screen print of my screen, which is pretty standard throughout the industry.

You may need to call tech support or someone on your same system if you don't know how to make the changes.

Let me know if you have questions. I can share my speaker IDs and finger spelling alphabets with you if you need some steno inspiration.

Comment by Western New York Court Reporting on August 24, 2009 at 14:09

Hi, Laura,

Following is a rough outline of points I like to check. (some are technical contract aspects, but worth thinking about and preparing for.)

These are just a couple of suggestions, I am going to assume you have a contract and all of this is spelled out explicitly, but here are some immediate thoughts and circumstances that come to mind from my experience providing CART.

Contact the school’s disability department head in writing and receive formal, written permission from department heads and authorities to initiate contact with the student’s professor and your assigned student. Make sure you receive this permission in writing. Do not assume that you can speak with anybody about anything just because you have the assignment. This is all confidential. Some of my students do not ever disclose they have a disability. This past year one of my students was hearing impaired since birth, but read lips and spoke perfectly. Not one student in the class knew who the disabled student was.

Contact the professor (with proper permissions from department and permission from your student to do so - this is so important) explain to them what you will be doing. Do not divulge your student's disability - even with permissions. Do not ever discuss this point. Only explain your role, what you will be doing and how/method you will provide CART while in classroom. Do not discuss student or disability.

Inspect classroom for plugs, connections, projector location, PowerPoint presentations, speaker setup, and your seating.

Ask for permanent assigned seating for you and student near outlets and the professor/speakers.

Practices set up and break down @ least four-five times. Do your trial runs. Repeatedly.

Analyze and prepare yourself for these real-life scenarios:

1. If the professor has a PowerPoint presentation and lectures at the same time, how will your student view your services at the same time? Where will your laptop be located? You must prepare for this setup as this seems to be a common teaching method.

2. If the professor is lecturing while doing a PowerPoint Presentation, student is seated in front of a computer screen for school, how will the student view your laptop simultaneously? Will the student have a spot to write in their notebooks or open their books? Where will you put your laptop? It's very difficult for the student and they often get frustrated trying to look at three screens, school screen, your laptop, powerpoint, open their textbooks and look back at the professor speaking.

4. How will your student move the laptop if there are group discussions? How will you identify student speakers in groups?
(I put their names in my dictionary or identify them as STUDENT - sometimes it helps to be able to identify them personally in group discussions)

3. If your CART services stop, what is your backup method? Will the student just “lose” that part of lectures? Can you quietly set up your back up equipment?

4. What will student do in the event of an equipment failure? Explain what will happen in the event that equipment fails.

5. Will you receive payment in case of equipment failure?

6. Will you receive payment in case of “loss of time” due to equipment failure?

7. If student is late, will you start writing without student? What is your waiting policy? 15 Minutes? 20 Minutes? Will you write without student being present? If so, how long will you write without student’s presence?

8. What is your cancellation policy? 24 Hours? A simple phone call? Can student contact you via email?

Ask professor for:

1. all handouts
2. syllabus, required book reading
3. assignments
4. access to college website with course curriculum
5. names of guest speakers
6. access to their website for homework assignments
7. ask to be on “list” of notifications for professor’s class cancellation notices and classroom reassignment notices.

And of course the fun part: add words to your dictionary from glossaries, glossaries, glossaries! They are an invaluable source of writing perfectly. Briefs, briefs, briefs.

These are some of the basics. If you have more questions, just ask. Good luck and most of all relax!
Let me know if any of this is unclear. I have hundreds of stories and experiences and would love to learn and share.

Chrisann

Comment by Laura Fowler on August 24, 2009 at 13:53

I plan to have the student read from my computer screen. I use Stenocat. I have done it this way before for hearings and the client likes it. Some day I would like to look into doing it remote. Pay is low, though, that's the only drawback. That's why I will continue reporting. Do you recommend another captioning program?

Comment by Western New York Court Reporting on August 24, 2009 at 13:48

How exciting for you. You're going to love it. I have a list I'll send to you. How are you providing CART? Remote or live? How will the student view CART?

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