I have a major problem. For some reason my Eclipse audio files will disappear after a short time. I will hit Alt+J and a box will come up saying "JT.wav not found." But the last time I went into that file there was an audio file. This keeps occurring. What am I doing wrong?

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Comment by Sharla Preciado on December 13, 2009 at 23:17
I don't think this will help with your wav issue, but I name my files with the date and then the last name of the witness because I like all my transcripts to be in the order I took them. For example 121309Smith. The only time they can get out of order with this system is when you have more than one witness in a day. Then I do something like 121309ASmith for the first one, 121309BCaruthers for the second one. That way Caruthers doesn't end up before Smith just because C comes before S, although it probably doesn't matter. Having them by date is enough. I just like it that way.

Like I said, I don't know how this relates to your wav files being named differently from your transcript. There's got to be a missing piece to this puzzle. How are you starting your jobs? You probably know all of this, but just in case it's something basic, if you start with Translate and you have the box checked for Realtime and the box checked for Record Audio, then you click on Notes and name your file (DateName or however you choose), all of the parts of your job will all have that same name, just a different suffix at the end. You'll have 121309Smith.not for your note file, 121309Smith.ecl for your eclipse file, 121309Smith.wav for your audio file, etc.

Does that help at all??? Probably not. Well, I'll be at home editing all day Monday and Tuesday if you want to give me a call and see if we can figure it out. Support should be able to give you a full and complete answer in about a nanosecond, but sometimes it helps to talk it out first so you know what it is that you really want to ask when you call.

It was good seeing you a couple weeks ago. I'm gonna try to have everyone over to my place in January. The restaurant get-together was great, but if we do the next one in a home setting, maybe we'll get to talk more and everybody can hear each other instead of mingling and talking to one or two people at a time. I'll let you know when it is. Hope you can come!
Comment by Jennifer Barnakian-Poland on December 7, 2009 at 23:04
Thanks for all of your input. I think I was doing everything above. I found my wave files. They are somehow all in one wav file. Weird how that happens. But I figure I need to make sure my files named differently. Any suggestions on how I should name my files???
Comment by Deborah M. on December 5, 2009 at 23:55
I'd call Eclipse immediately and not hang up until you figured it out. Good luck! That's enough to give a girl a heart attack!
Comment by Kelli Combs (admin) on December 5, 2009 at 11:44
Wow, that is scary. Are you sure ecl file was not renamed so it does not sync with the audio file any longer? I just know I have done that. When I get the file back from my scopist I rename the ecl file so it does not overwrite the rough file. You have to make sure the audio and ecl have the same name.

That might be obvious but I have made that mistake before. Just a thought.

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