This thought came up as an offshoot of something Peter said in response to one of my posts re: realtime freezing in Eclipse.

He mentioned that I should keep a list of the tech support that I speak to regarding this issue and try to keep track of the ones that I think helped me out the most.

On that note, we all know that all tech support is not created equal. That some of them have been there longer or have more "knowledge."

Who is your favorite tech support?

I like Nikki.

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Whoever doesn't get frustrated with me and act like I'm mentally challenged. Computers aren't my strong point.
Chrsty Chapin is very helpful and patient.

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