LiveDeposition & StenoCAT instant refresh

Is anyone having trouble using LiveDepo after updating to StenoCAT 7.4.  The instant refresh works great, but the margins are all messed up on LiveDepo now even if I uncheck the "Instant Refresh" box.  I sent an email to LiveDepo tech support.  I'm just wondering if anyone has found a fix.  Perhaps baud rate?

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Permalink Reply by LiveDeposition Support on September 2, 2015 at 8:33

Debbie, this is Phil with LiveDeposition. It was a pleasure speaking with you on Monday. You have helped us uncover an inconsistency in our app and I have alerted our development team of our findings. The log file you sent me, in addition to the two screenshots will help us tremendously.
We appreciate your patience in advance as this will not be an overnight fix, unfortunately. In the meantime, I think the best thing to do is to continue to use the Caseview protocol until we have a fix put in place for the formatting issues we saw.
If you’d like to discuss anything further, please call us at 818-783-4311 ext 1. Thank you.

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