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Are there directions anywhere for performing the above task? New Stylus user.
Have you gone on the ProCAT website? They answer a lot of questions there under "FAQ's."
Been on the site, but not a topic that's discussed. My software tech (DigitalCAT) indicates it's a writer problem; maybe a setting? I can see my notes just fine in preview w/StylusSync, but when they're imported, they're changed/strokes missing, etc., and the translated file contains tons of untranslates that include a forward slash. Really love the machine...just want it to work properly. Thanks, Christina.
When you try to import through SylusSync, are you checking "steno" or "text"? I think "text" imports it in the RTF format, which is what I thought you had to do if you used a different software. But I could be wrong....
Maybe try going on their Facebook page and putting the question there. Let them know what happens when you try to import. (I'm assuming you don't have a service contract with them so calling is out of the question.) Just an idea. Hope you get it figured out.