LETTER TO STENOGRAPH

[April McMillan, CRR, RPR, CSR]

Hello Fellow Users,
I contacted Stenograph today asking for a solution to stacking/dribbling problems with the Mira. Hopefully we'll hear from them soon. Here's a copy of what I wrote:

I am part of an Elan Mira Users Group with CSR Nation, a nationwide forum with over 4,000 reporters. Many members watch what the group has to say about the Mira before making any purchase. I think Stenograph would like to know what is being said about this machine and the problems that are being encountered by the reporters using it; namely, the stacking (even after a certified technician has gone thru it) and the repeat (dribbling) strokes of single letters, and letters coming up that weren't even stroked by the reporter. There are many, many frustrated Mira users out here (I am one) and would appreciate Stenograph's input to resolve these problems.

I am going to copy this post to several Mira users groups online. We're all hoping something can be done.

Reporting every last word is extremely stressful, and when you notice the Mira stacking, our stress becomes tenfold.
Earning our living in a profession that requires 97.5% accuracy, our Miras need to work like they're supposed to.

Thank you kindly for your attention to this crucial matter, and I look forward to hearing from Stenograph.

[Darline Marie West]

Hi, April! It's Darline. I, too, will be sending a letter to Stenograph addressed to Tom Janus. I am really appalled at the reference to your machine as having a "preexisting" problem. Every court reporter on the planet with a Mira, then, also has a preexisting problem! It is time now that we really take action and bombard them with letters and phone calls. They need to know how we really feel out here...