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Started this discussion. Last reply by Kelli Combs (admin) Dec 29, 2019.
Yep, it's extremely frustrating. I've been writing back and forth with Advantage trying to get them to fix it, but they continue to straight up deny the machine has a problem and blame it on all of us users. According to them, we just don't know how to calibrate it properly. I've lost so much respect for this company in not taking responsibility over this. They say they will service my machine at my cost to ship it to them and back, however what's the point if they deny they the machine has a mechanical problem in the first place? Doesn't make logical sense. I am trying out an Infinity machine right now and it's been a dream...no problems whatsoever. Calibrated it once and done...no constant fiddling around with it.
A bunch of us are seriously considering a class-action lawsuit. Putting all of our evidence together. Sad it has to come to this point.
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