Tracy E. Brown Lanternier
  • Female
  • Huntington Beach, CA
  • United States
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  • Veronica Kubat

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Profile Information

What is your occupation?
KROER . . . of course
What state do you live in?
California
How did you find out about CSRnation?
Through Veronica Kubat, CSR I met on job, member here

Comment Wall (2 comments)

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At 20:45 on April 30, 2013, Veronica Kubat said…

I don't get on CSRNation very often.  Good to hear from you again.  How have you been?

V.

At 15:37 on November 5, 2012, Kelli Combs (admin) said…

Hey, Tracy

I use the OEP ending for speakers if there are a lot of them.  For example, If the attorney's last name is Thomas or something like that, I do THOEP.  There is TOEP, SOEP, THROEP, YOEP, also OIG ending; i.e. TOIG, POIG, etc. and just whatever the first letter of the last name is, incorporate that into the stroke.  At least this way works for me and it is only one stroke.  Hope this helps.

 
 
 

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