This takes the cake

[Kerry F]

Well, the five day delivery firm...........I turn my last job for them in in six days.  One attorney appeared by phone, opposing counsel.  He placed his transcript order on the record at the end of the depo.  It's on video and transcript.  This firm calls me and insists I obtain a signed order form from him, the order on the record won't suffice.  I asked them to contact him then and they wouldn't and said then they just wouldn't send him his copy.

This is ridiculous, don't you think?

[Kelli Combs (admin)]

They will send him his copy by COD.  They just won't pay you for it.

[Kerry F]

No, I've contacted the attorney's secretary and sent her an order form and she said she will have him sign it and fax it back to me.

[Martha R]

that firm is a PITA!

[Kerry F]

I just feel that an attorney stating on the record on a video depo even, at his own accord, what kind of copies he wants, he'll take care of signature, is plenty validation for a copy order.  I've had firms in the past actually insist on getting an order on the record.  One can't say the reporter made it up when it's videotaped, too.  Anyway, got the signed order form, faxed it to them.

[Kelli Combs (admin)]

What's a PITA?  Sorry for my ignorance.

[Martha R]

It means Pain in the.....

 

Took me a while to figure out what it meant, too.

[Marge Teilhaber (TILE hobber)]

When I get a telephone order, even if it's on the record, I follow it up with an email confirming the order.   I print & scan the 1-page email stream of my confirmation request and attorney replying with said confirmation and mail it to agency with the exhibits plus I email it to them when I send in the job.  I've never been questioned on this.  If necessary, I'd email that page back to the attorney and ask them to print, sign, and preferably email it back to me although I'd give them my fax number, too.

[Kelli Combs (admin)]

Marge, apparently this firm will not accept an email of what you describe above.  Just crazy!!

[Kerry F]

Correct, they won't accept an email.  I just didn't bother to email or fax the attorney, since he just took it upon himself, at the end of the depo, to state his order clearly on the record before the videographer even signed off.  So it's on the video, too.

[Marge Teilhaber (TILE hobber)]

To give the benefit of the doubt here, I would assume it's a lot easier to be a pit bull about getting a lawyer to pay the damn bill already if there's a signature on an order form or an email.

This doesn't bother me.  Maybe they've been burnt?? 

[Judy]

Is this the firm that is constantly advertising how she's just brought in this huge contract and are now looking for reporters all over the country to help cover the jobs, so please send your rates, etc., to...?

[Kerry F]

No, it's not that firm.  I think they are a reputable and credible firm, just have some anal ways of doing business.