Has anyone else had this problem? In the middle of a realtime job the screen died, the connection still held and the realtime still appeared on the laptop, but my Mira screen is just dead. Any ideas would be appreciated.
Uggh, happened to me, too. I had plugged into an ungrounded outlet in the courtroom (without power strip) and it blew out my machine charger as well as my screen. After panic, I had to ship my machine to AFM Steno Repair (My warranty was not renewed :-( at Stenograph) and I overnighted it to them -- cost about $63.00 to Amy. She told me how I had to pack it up, etc. with bubble wrap and a box a certain size. After inspection, they determined it was not my complete board (Thank God!) because I could still write realtime to my laptop but it just wouldn't show up on my mira screen. I guess it was a fuse??? or something because with labor and all they fixed it for about another $75.00. Also had to make sure before I sent it that my display knob in the back was not accidently turned in the wrong direction so that it faded out the display. I got my machine back in two days. Thank God again that I was on vacation the next week after my screen went and I had been all set up to practice my Realtime Coach...not. Good luck and hope you have a loaner to use while yours is being fixed--or better yet, that you don't have to write a job for a few days--well maybe that's not better yet...anyhow good luck!
I've never had it actually happen to me but I've heard that it can be caused by a dead battery. Come to think of it I think I was at a CaseCat seminar and one of the reps mentioned it. Did you have it plugged in?
Yes, I have the screen go out before. A wire had come lose that connects the screen. Do also make sure that the knob that controls the display brightness is not turned down. My issue was easily repaired, and I had a warranty, so not sure what the cost was.
Michelle, the identical situation happened to me today. Just wondering what caused your screen to go out. I called a steno repair shop and was told if it is not a loose cable, the screen replacement would cost $475 plus installation fee.