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Comment by Mary Hogan on October 1, 2015 at 19:30

Another Eclipse Issue:  When trying to download the

Eclipse Software Upgrade, I get "failed" after I click

"save file."  Please let me know if you can help me with

this one too.  Thanks!  Mary

Comment by Lisa Berryhill on October 15, 2014 at 12:40

Thanks for your help. I think I figured it out.

Comment by Lisa Berryhill on October 15, 2014 at 12:30

Thanks but the problem I'm having is finding the "Downgrade" page.  I can only find "Upgrade". Also, their phone # is just a recording.  Have you ever actually tried this?

Comment by RealTime Elite on October 15, 2014 at 11:49

after you cancel your pro account you can go to https://www.dropbox.com/account/delete

and delete your account.

(all of this is from the HELP section on the DropBox website).

Comment by RealTime Elite on October 15, 2014 at 11:45

Downgrade your Pro account's subscription

1. Sign in to the Dropbox website with the Dropbox account you wish to unsubscribe.
2. Visit the downgrade page
3. Select 'Downgrade'
4. You're all set.

Comment by LeAnne Law on October 15, 2014 at 11:29

Here's another option:  http://www.wikihow.com/Downgrade-a-Dropbox-Account

Comment by LeAnne Law on October 15, 2014 at 11:27

Have you followed the steps on their website? 

https://www.dropbox.com/en/help/43

Comment by Lisa Berryhill on October 15, 2014 at 11:11

Does anyone know how to cancel with Dropbox? or have a phone #?  They make it impossible

Comment by Janiece Young on June 1, 2014 at 12:22

I like "free" better, LOL

Comment by Lisa Berryhill on June 1, 2014 at 12:21

Thanks Janiece. I'm going to try that. It's $50 a month for Dropbox

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