Eclipse convenience key

[Kelli Combs (admin)]

I recently purchased a convenience key so I don't have to keep taking my main key to all my depos because sometimes I forget it.

Anyway, after about three months the key does not work any longer. I know you have to do somethng to reset it. I just thought I would ask here before calling tech support about it.

With the serial convenience key I had, I did something with the floppy disk and added it to my other computer. Now that no one uses floppies any longer, not quite sure how to update the key.

Anyone know what I am supposed to do? I am sure it is something simple probably.

[Julie Samford]

Hi Kelli!

Here's the info about what to do:

If you own a convenience key, you will occasionally need to make a Convenience Key Disk.

When you run Eclipse using the convenience key, you may be warned that you have a certain number of days remaining to create a convenience key disk. When that number of days passes, you must insert a convenience key disk, or you will not be able to use the convenience key.

You must make the convenience key disk on the computer where the main key is used. To do this, put a blank, formatted floppy disk in the drive, and select Convenience Key Disk from the Tools menu. Follow the prompts to create the disk.

Any drive can be used to make the Convenience Key Disk. To designate a drive, go to the Input tab of User Settings, and set your Read Notes From location to the drive you want to use. Any folder or storage media can be used as a "disk" for purposes of making the Convenience Key Disk.

The next time you use your convenience key, Eclipse will ask for a key disk. Insert the disk in the drive, or make sure the drive you chose is available, and then press Enter.

Good luck!

[Rick Posner]

Kelli,

To embellish on what Julie said, you can use your thumb drive as a "disk."

Rick