The day has come, unfortunately. Screen on laptop was shaking at depo yesterday. This morning it is BLACK. Ugh. I'm frantic, of course.
This morning, I backed Catalyst files on external hard drive before screen went completely black. Now I tried to put my CC version (old....Version 4!!!) on an HP I had here as a backup (yeah, right) that has Windows Vista, I guess. Well, it's giving me some junk that it can't install because of a driver, etc, and to contact the "manufacturer." So now I've seen a lot of posts with Catalyst users saying Vista is not good with our system.
My day gets better...........so I call Stenograph, our handy 24-hour support, and their recording just HANGS UP on me. I've called back a number of times. Once in a while I get a recording that says they're experiencing technical difficulties. So am I..........ugh!!!!
So my question is......or questions are........Anyone have a GREAT laptop that they love with their Case Catalyst? I've always stuck with Toshiba. Any ideas? Or maybe can Stenograph help me with the "driver" needed to work on this backup HP computer I have that has Vista? (that's a lot cheaper!!!!!)
Thanks for any suggestions, thoughts, or even just kind words. I'm SO FRUSTRATED right now!!!!
Thanks for listening :)
Karen Diaz :)