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Several months ago I was forwarded information about a scam where telephone calls from "Microsoft Technical Support" informed you there was a problem with your operating system. MTS offered to fix your problem. You had to give the caller access to your computer, naturally. It gets more interesting (see link below).
I tucked the info into the far recesses of my brain. This was going on in Europe.
Well...got a phone call the other day from these folks. Very personalized, used my name, waited for me to respond, then said the next thing.
Guess what, it was a very clever voice recognition program that took what I said, fed it into their database, then came up with the next words to say.
When I told them I knew what they were doing, I got "That's a lie." Each time I said something about what I knew, the same "That's a lie." The volume, tone and pitch of the voice was exactly the same. That confirmed my suspicion that I was talking to a computer.
Hope this saves you some grief.
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