Realtime issue

[Kathrynne Campos-Gil]

Has anyone had their USB port go to sleep during a break while using SteonCast RED and returning and not having access to the realtime file? If so, do you know how to turn off the sleep mode for the USB port?

[Janet]

To disable power management on the USB hub:
Right-click My Computer, click Properties, click the Hardware tab, and then click Device Manager.
Double-click Universal Serial Bus controllers to expand it, right-click USB Root Hub, and then click Properties.
Click the Power Management tab.
Click to clear the Allow the computer to turn off this device to save power check box, and then click OK.

[Kathrynne Campos-Gil]

Janet, thanks again for all of your help. I think I should be paying you for tech support. Hope I can reciprocate.