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This must be a pet peeve for any reporter who freelances for a lot of different agencies. Even though their email address is something like "calendar@XYZ agency," when I look at the email in my Gmail program, the "from" line just says "Calendar." Half of them come up as "Calendar" or "Schedule" and I have to click two levels in just to see who it's from. I don't know if this is a Gmail thing or the agencies decide to call themselves "Calendar," as if they're the only one, but it's driving me nuts when I try to scan my emails quickly.
This drives me nuts, too. Mine usually just say "Depos."
You can edit the address book for your e-mail account to say whatever you want it to show. I just add the agency name to the "Calendar" or "Schedule" part and then I can see who it's from instantly.
If it's Gmail, just open your contacts, select the offender, and then change what's called the Display name.
Not sure how you did that, because although I Googled it and there is a way to change your own display name, it doesn't seem that there is a way to change the sender's display name that shows when they email me.
I do have all the agencies in my Gmail contacts with listings such as "Jones Calendar," with an email address of "firstname.lastname@example.org," and when I send them an e-mail, the display name says "Jones Calendar," but yet when they send me an email, the sender displays as "Scheduling."
I went to the Gmail help forum, and everybody there says you can't do it.
I did find this question and answer from Quora. I'll try it if I can figure out exactly what he's suggesting!
I opened my Google contacts, searched for the agency who I wanted to change. Click to open the contact, then click the pencil to edit.
Attached is a screenshot of the line item I edited, which I believe is called the Display Name. This does work on my system because I did a test. I edited my BF's contact display name and had him send me an email. His display name was changed. Hopefully this helps.
That's funny - Network Depo is one of the contacts I was complaining about! And in my contacts I do have them down as Network Calendar. I created all my contacts using the name of the agency plus "Calendar." But that's still not displaying when they send me emails.
Well, beats me. Not sure why it works for one and not for another.
Best of luck figuring it out.