Backup battery?

[Michelle Hinson]

Hi, All!

 

I'm wondering if anyone has had to use the Diamante backup battery.  I was in a big job, saw the battery alert come on, and then discovered I didn't have my charger with me.  I died a thousand deaths while I waited for my husband (thank GOODNESS he was home, only 15 minutes away) to bring the charger to me.  Looking through the manual later I was reminded of the backup battery which is supposed to last another 8 hours or so after shutting down the displays.  I'd like to hear your experiences with the backup battery, looking for answers on whether I can really trust it. And if it shuts down the displays, did it continue to transmit to the laptop?   What actually happened?  What shut down and what continued to work?

 

I realize now I should have called for the charger, then gone straight back on the record, but hindsight is 20/20.  I did order a second battery and charger to leave in my bag, but does anyone want to weigh in with their battery experiences, whether good, bad, or ugly?   Thanks a bunch, friends.

 

~Michelle in TN

[Heidi Belton]

Yes, Michelle, I had this happen. No charger. battery dying. All-day job. No husband to rescue me. Called support. They assured me the backup battery would take over. But they advised me to, on a break, shut off machine, take out main battery pack and turn machine back on. My display no longer worked, but I did make it thru the rest of the job with audio, realtime too. Hurray!

[Michelle Hinson]

Thank you, Heidi, this is good to know.   I'm going to experiment with removing the battery pack and writing a little in order to know what to expect.   In fact, I'll create some notes on what to expect in my manual which I carry with me, so that with a future battery crisis I won't flip out.  To add to the anxiety of the day, these four lawyers were from out of town and needed to catch a flight in a couple of hours.  Oh, the horror!