Yep, it's extremely frustrating. I've been writing back and forth with Advantage trying to get them to fix it, but they continue to straight up deny the machine has a problem and blame it on all of us users. According to them, we just don't know how to calibrate it properly. I've lost so much respect for this company in not taking responsibility over this. They say they will service my machine at my cost to ship it to them and back, however what's the point if they deny they the machine has a mechanical problem in the first place? Doesn't make logical sense. I am trying out an Infinity machine right now and it's been a dream...no problems whatsoever. Calibrated it once and done...no constant fiddling around with it.
A bunch of us are seriously considering a class-action lawsuit. Putting all of our evidence together. Sad it has to come to this point.
Hi Eric...saw your post about your Passport machine on another thread. I have the same problems with my machine as far as it not staying calibrated whatsoever. Another lemon machine! On the Passport Users Facebook forum I found 24 other people with the problem, yet Advantage still wants to deny they have a problem. I was wondering if you were ever able to get your machine calibrated correctly and have it stay that way? Or did you send you in with any results? Seems the majority of people have completely given up on their machine and were forced to buy another machine from a different company in order to continue working, or they've been forced to stop taking realtime jobs because the machine is so unreliable.
lol, actually it is Monti and everyone has been butchering it.. from the day when i lived in Kentucky, I gave up long ago and surrendered to Marty.
Am glad your doing good, I haven't worked with you in like 7 years.
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