Sending Large Files Over the Internet

[Jennie Ann]

I have one client who is paranoid about sending transcripts over the Internet, and he always insists on meeting me, to pick up the Word-formatted documents in person. When he delivers the audio to me, he also has to do this in person. He seems to believe that his e-mail account can be hacked, and that his work, which he is very protective about, will be compromised.

I recently came across this website and wondered about how safe it is to send files: CGEEP-dot-com

I often wondered about medical transcripts or transcripts where the speaker provides their Social Security number on the record. How do they know that this information is secure and safe when there are so many parties involved in the making of the transcript? It is a topic I have wondered about for a long time.

I use YouSendIt-dot-com, but, in recent times, the transmission to upload is very slow, much slower than it used to be. I am shopping around for a new one.

Does anybody have any experience with CGEEP-dot-com or any other services like this? Looking forward to any and all responders.

[K.C. Corbin]

Jennie-

Not familiar with that one. A couple of my reporters use T3 for secure transfer of audio/transcripts, but it does not have anything for e-mail encryption. I like the feature on this one of keeping track when the reporter sends, when I download, then again when I upload.

www.totaltranscripttransfer.com

K.C.

[Kyung]

If you have the full version of WinZip there is an encryption feature there.

I'm not sure why your reporter is so protective about his work. Unless he plans on never delivering the transcript, there's no way he can "protect" the information. Once it leaves our hands, it's out in the public domain. Especially these days with most courts gong online.

Federal courts, you upload your transcript to a database where the public has access to it.

If there's nothing else I've learned from taking depos, don't give your Social Security number out in a depo.

[Jennie Ann]

Kyung, thanks for the great information. :)

The work I do is TRANSCRIPTION of CLIENT-PROVIDED audio. There are no "court reporters" invovled.

This client is writing a book about a topic which is proprietary, I guess, for lack of a better word. He believes that if I send him the transcripts of his interviews of various people he has interviewed for his book, that, in fact, they can be hacked from his e-mail account.

That said, I have transcribed numerous confidential matters where the questioner asks the interviewee to provide their Social Security number. If it were me, I would not want to give it out to the questioner, especially knowing other people are going to be listening to the audio and/or reading the transcript, like me, for example. LOL

I don't work in courts. I don't work for court reporters. I don't transcribe depos. I don't go into courtrooms and record anything. I don't transcribe any audio produced in a court. In fact, I do nothing legal whatsoever.

I do produce transcripts from audio and video recordings, digital and analog.

I am going to check out WinZip. Thanks again! :)

[Jennie Ann]

Cool, K.C. I am going to check into that site when I have time to peruse it in its entirety. Thanks again!

[Janiece Young]

I know there was an article a while back in NCRA about encryption. I use sendthisfile.com to send to my scopist. Since my files are inside CC someone would have to have my software program in order to see them in English.
Encryption would be your best bet to my knowledge.
Janiece

[Kelli Combs (admin)]

This has nothing to do with your question, so i am sorry in advance.
this is for the people (many i know) that think there are hackers out there waiting for a chance to hack their email accounts.

The question is not whether a hacker can hack your email account, the question is whether the hacker finds it worth his time to hack it.
there are billions of email accounts. for a hacker to decide to hack your account hoping he would find something worth while is as likely as one of us winning the super lotto.
if i was a hacker i would hack a bank, because if i want to add a federal offense to my record I am going to make sure its not for a medical transcript.

zip it, password protect it and send it via any file sender out there.
that should be more than enough protection.

[Deborah M.]

I use MyDocsOnline.com and LOVE LOVE LOVE them. I believe they encrypt it. It's a very small fee (like five bucks a month) and they have fantastic customer support.

[April McMillan, CRR, RPR, CSR]

Debi, is MyDocs faster than You Send It? YSI is soooo slow. EX: I have a 280 pg tran w/audio. Took about 1hr and 45 min. to upload/send.

[Jennie Ann]

You know, the other day, somebody sent me a 1.5-hour recording, 54 MB, and it took them over an hour to upload on YSI.

I am wondering if I should try one of the other sites suggested in this thread. I am definitely going to look into it. Thanks for all the great responses.

[April McMillan, CRR, RPR, CSR]

Is anyone having problems with Internet Explorer when uploading files with You Send It? When my audio file is about a third uploaded an Internet Explorer box pops up warning me that if I navigate away, I'll lose data; then asks if I want to stay or navigate away. When I click that I want to stay, the pop-up box goes away but it also terminates the file upload!

Any help would be appreciated :)

[Kyung]

Do you zip up your files before you send them?

[April McMillan, CRR, RPR, CSR]

Yep. I did a little exploring on the Internet for this problem. The only thing I found were posts from people wanting the pop-up warning and being told to make sure Java was enabled in the Internet properties. I went ahead and UNchecked all Java boxes in my Internet options and resent the audio file thru You Send It -- and it finally went thru. Took an hour and 45 min, but it went thru!!