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DigitalCAT

For users of this software.

Website: http://www.stenovations.com/DigitalCAT.html
Members: 84
Latest Activity: Aug 9

Discussion Forum

Introduce yourself here 7 Replies

Started by Amy Austin. Last reply by Sandy Oct 11, 2013.

Scopist 1 Reply

Started by Reba. Last reply by Tamika Burnette Sep 6, 2013.

DigitalCAT with Diamante 6 Replies

Started by Lynn Terrell. Last reply by Lynn Terrell Apr 21, 2013.

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Comment by Marie Wilson on July 22, 2018 at 15:50

Hi,

I'm looking for a DigitalCAT scopist to help with some future jobs.  Let me know your experience and rates, please :)

Thanks,

Marie Wilson

Comment by Karen Thompson on April 4, 2018 at 10:37

I am a PDFproofreader, but also proof in DigitalCAT.  If you need help with proofreading, please check out my website, jtproofreading.com or email me at karen@jtproofreading.com.

Thanks!

Karen Thompson

Jot & Tittle Proofreading 

Comment by Glen Warner on November 8, 2017 at 14:27

One of my CART providing friends called Support, when she got that dreaded message that her dictionary was corrupt.

The support tech -- the very same guy that blocked me from all of the Stenovations groups on Facebook, by the way -- took over her computer ... and could not fix the problem.

She did the job as best she could being a dictionary down, and promised her client a cleaned up copy later.

Then she got on Facebook and wrote about what happened, so I asked her if she would send me her corrupt dictionary, which she did.

I went about it in a rather round-about way, but I was able to fix her dictionary for her ... thanks to an odd error message I remembered seeing a few years ago.

After I fixed her dictionary the first time I then remembered a couple of menu items in the Dictionary Maintenance program, under the Tools menu -- namely the "Compact and Repair" menu item.

I selected that, pointed it to the damaged dictionary, and within minutes, it was fixed.

Not bad for a guy who doesn't work in tech support, huh?

Comment by Greta Duckett, CCR, RPR, CRR on November 8, 2017 at 13:54

Glen, there are other issues at play that you don't know about.  Calling support is always the best plan.  :)

Comment by Glen Warner on November 8, 2017 at 12:42

Perhaps, but that's not what you posted last month.

So you're saying you don't have a "quick and accurate answer" at the ready, even after telling everybody that what I suggested was "ten years out of date" and how she'd have "all sorts of problems" following what I posted?

Comment by Greta Duckett, CCR, RPR, CRR on November 8, 2017 at 9:34

In this case, Denise should contact support@stenovations.com.  Sometimes there are issues that I am not able to address and support needs to be involved.  

Comment by Glen Warner on November 8, 2017 at 7:05

Is anyone else still waiting to see that "quick and accurate answer" ...?

Comment by Denise C. on October 7, 2017 at 9:05
Comment by Denise C. 40 seconds ago
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Well, I emailed Greta and she has yet to respond. Why tell someone to email you for a "quick and accurate response" and then nothing. I'm confused by your post. Glen can help me, I'm sure. I'm on a version ten years old so I'm going to fix it later. In the future, I'll just send him a private message.
Comment by Greta Duckett, CCR, RPR, CRR on October 6, 2017 at 7:33

Denise, Please email me at greta@stenovations.com or support@stenovations.com for a quick and accurate answer.  

Comment by Greta Duckett, CCR, RPR, CRR on October 6, 2017 at 7:31

Glen, Your answer is at least ten years out of date.   Please refrain!  She is going to have all sorts of problems following the path you just sent her down.  

 

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