Katy, hit on the Cover Depos tab at the top of the page. Hit on the group that you want to pay for and a paywall will come up. You just follow the instructions from there. You were a bit vague on what the problem is so I'm not sure how to help you.
You can also send me a check at Kelli Combs, 110 Hayward Ave. San Mateo, CA 94401 if you don't want to pay with a credit card. Once I receive your check, I'll comp you for a year.
Katy, The firm that is looking for a reporter sends out an email through this site and you respond back to that firm. At that point you're communicating directly w/ that firm. I usually get their direct email and give them mine and go from there.