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Help, my paper is sliding to the left.

Hi, I have a 400 SRT and my paper is sliding to the left on the platen. It is very noisy and the strokes aren't coming out clear. I called the Stenodoctor who said to send it in. Has this happened to anyone who might have an idea about an adjustment I can make before I send it in? I am also using different paper pads than I normally do. Any information would be greatly appreciated.
Thanks,
Trudi

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Comment by Diane Hickman on November 13, 2008 at 9:45: A new platen will correct your sliding problem. I've always used rubbing alcohol to clean the platen and it will help stop the sliding as well. I don't know if you use a manual machine, but if you do and you apply too much ink, the excess will land on the platen. So keep the platen regularly clean until you can have the Steno Dr. look at it. When threading your paper into your machine, pull out several flaps before writing. Hope this helps.