New Reporter needs help sending file

[Kathleen O'Connor]

Hi. I am a new reporter. I am trying to email a job that I zipped. It keeps saying the file is too large. Should I not have something checked off?? If anyone can help, I would appreciate it.

[Vesna Walter]

Did you include the audio file? Try unchecking the audio and see if it works.

[Kathleen O'Connor]

I am trying that now, thanks.

[Kathleen O'Connor]

It didn't work. It still says the file is to large. Hmmmm.

[Kathleen O'Connor]

Thanks for responding. It worked. I had to save it with a different name and the audio file off. Have a great weekend.

[Anthony D. Frisolone]

You can't send audio over email. Try using email
Whale Mail or swap drive.

[Susan A. Zielie, RMR, FCRR]

You can send a file including audio also. Try Sendthatfile.com. Also, I haven't tried it, but I notice on CSRnation there's a tab at the top that says Send Files. You might give that a try also. Useful if you're sending files to a scopist.

[Kathleen O'Connor]

Thanks for your advice. I will try this next time. I realized that when I originally sent the file with the audio. When I was resending it without the audio checked, it was still telling me my file was to large because I did not save it as a different file name so the audio was still attached. Thanks for all responding. It's nice to know there is help out there if needed.

[Laurie]

Hi Kathleen,
If you are trying to send audio, you can't do it by regular e-mail. go to sendthisfile.com and you can send any size file for no charge. If you are sending to another Case user you can just send a back up file. If you are sending to a nonCase user, you have to create an ascii.
Hope this helps...

[RealTime Elite]

most email servers have a maximum size limit for email attachments... I use either www.dropbox.com (2GB limit) or another I like is www.Adrive.com (50GB for Free).

[Karen Mc]

You can use You send it for free and I sent large files (including audio) for quite some time. If you have a lot of files to send eventually You send it will ask you to upgrade, and then if you pay $59 per year, you can send multiple files and also larger files.