Using DropBox in CaseCatalyst

[Karla Rupp]

Hello all ~ Well, I'm beyond frustrated.  I've had HUGE problems with getting both the realtime AND DropBox working with CaseCatalyst.  Now I'm on the last greatest thing, "The Cloud" . . . BUT . . . although DropBox has worked beautifully in the past, it no longer works.  And the only way I can get the file to dump into DropBox for my scopist to get it is to close out the CaseCatalyst file!!  Which makes me so stressed during the breaks at a realtime job, because I have to hook up everything after sending the file to her.

Does anyone have ANY suggestions?  I spent 3 hours on the phone with support today, with NO avail!!

Thanks for your help,

[Janiece Young]

There is a trainer on Facebook that is named Sonja Wilcox and I think she has expertise in Dropbox.  She was a CC trainer.  She still is a CC trainer but is freelance and not working through Stenograph.  You might give her a shout.

[Karla Rupp]

Hello - Well, I checked FB, and there are too many Sonja Wilcoxes for me to tell which one she may be. Any other suggestions of how I can find her? Thanks!

[Janiece Young]

Sonja Wilcox, www.casecatalysthelp.com

[Karla Rupp]

Thank you!! I will try that.

[Susan Magee]

How were you doing it in the past?  Via Work units?

[Karla Rupp]

Yes. And it USED to work!