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A group for ProCAT users
Latest Activity: Jun 28, 2020
Started by Lisa Berryhill. Last reply by Lisa Berryhill Nov 24, 2019.
Started by Heather Roseman. Last reply by Heather Roseman May 22, 2019.
Started by Jennifer Roux. Last reply by Jennifer Slomann Jun 12, 2018.
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Hi there. I have used Toshibas as well and never have any issues. My friend uses an HP and a desktop her boyfriend made. She seems to have a lot of issues with the software freezing up.
I have only used Toshiba laptops. I was thinking of going with another brand and was looking at a Lenovo. But then I saw on a Facebook group that people were complaining of all the issues they have had with Lenovos. Of course, there are always those who say they swear by them. I've heard that Asus laptops are good from some people. I feel rather gun-shy to even look at another brand to be honest. Of course, without the Satellite option on Toshiba, the laptop that has the specs I want is over $1300. Not exactly what I want to pay. If you get another brand, please comment again about what you got and how you like it.
ProCat blocked me from posting on their page; they only want positive feedback and no negative comments apparently.
I have an Impression writer that I bought about three years ago and I do like the writer. I talked a friend into buying the new Impression this year. Well, apparently there have been some tweaks and things are not the same. I even tried to write on the writer and the keys are way too close together, which makes you have more mistakes. I was thinking of buying it from her because I felt so bad, but my writing was terrible on the new machine. Procat has blocked me from posting any feedback about their writers; guess they only want positive reviews. Here is my friend's post to me today about the new Impression, which I feel so bad:
I have decided to sell my writer. I just can't even bring myself to work on it. It's just crazy. I started to set it up the other day after the company tweaked it for me, and as soon as I started to play with it, I just couldn't do it. I don't want the learning curve. My wrist still bothers me from the first time I wrote on it for those two days. I really don't want to put the time in on it. I probably should, but I have this mental block about it. I don't like how the screen doesn't drop down, I don't like how I just don't feel I can ask questions to the company about it because I always have to go through the lady that answers the phone who was down right nasty to my in an email, and I just have such a bad taste in my mouth over everything that went on with this writer Anyhow, just wanted your input on ways to sell it. I noticed on Ebay they sell writers, so will probably post there. Do you have any other suggestions. It is brand new, I wrote on it twice (oh, yeah, you wrote on it once too).
Lori, sales rep, reached out the other day in an email and asked me how it was going and if I was using the machine. I told her no, that I wasn't going to use it and did she have any suggestions on selling it. Hmm, never heard back from her again. I bet her nasty boss told her to not reply back and just leave it alone. Not sure why she didn't get back to me, really, but expected her to reply if only to say sorry to hear that and I really can't advise you on selling or some such thing, but anyhow...
Chris, did they call you back? Are you calling 800.966.1221? That's the number I call and have always had someone call me back in a timely manner. Also, what kind of service contract do you have? I only have the business hours plan so would not expect any help at times other than those. There's a 24-hour plan and an extended plan, which is 9 am - 9 pm, as well as the business hours plan.
Thanks, Rosie. I had to call support, but evidently you have to go into Edit page Headers and then press the space bar.
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