Welcome to CSR Nation
Latest Activity: Sep 19, 2017
Started by Bece Kidder Sep 29, 2012.
Started by Naola "Sam" Vaughn. Last reply by Naola "Sam" Vaughn Nov 7, 2009.
Add a Comment
LightSpeed users. Help!! I have a new computer and some how I am stacking. "By the" is coming out as "bit" and other wacky stuff. What do I fix/change in the settings? On a job and the transcript is terrible!!
A couple of questions about the Lightspeed...
1) If for some reason the LS loses connection to the laptop, it stops writing to the SD card completely and everything from that point until restarting is lost - correct? Is there a way to make it keep recording your strokes?
2) Is there somewhere I could send my notes and settings for someone to analyze what's wrong and help me adjust it? I find I don't truly understand what I'm doing, so I have lots of stacking and misstrokes.
3) Are there some easy, accurate instructions on setting up Bluetooth?
For me, the positives still outweigh the negatives, but it's not smooth sailing. I doubt my realtime will ever be what it was before the LS, but I'm open to doing ANYTHING I can to make this work, because I'm not going back to a regular machine!!
Well, unfortunately, the LS did not work out for me. I sent it back to Stenovations today. There was also a flaw discovered with the writer when tech support looked at the "raw" notes. The mistakes I was making with this writer was just overwhelming.
With as much technical RT work as I do, there is just no way I could ever take this writer. It's just been sitting at home for the last two weeks. I did take it on a Work Comp job I accepted because this is the only job I felt comfortable taking with the LS. There were so many mistakes, it was shocking.
This is the second time I've bought an LS and had to return it. Very disappointing.
Roxanne - Thank you! My LS is working...
Woo Hoo! I got my LS working again thanks to Stenovations Support! Thankfully it was a wrong setting I had in Case -- I had Baron Tx instead of Smartwriter -- oh well -- live and learn! I Love my LS!! Thank you, Kelli, for your help today, too!
I've never had that problem but my girlfriend did. There is a certain order it has to be done in. First start your laptop, then hit on the LS icon and wait for that to boot up, then go into your CAT software and then you should be good to go. Don't go into CAT software first.
If that doesn't work, call tech support.
Sign Upor Sign In
© 2019 Created by Kelli Combs (admin).
Report an Issue |
Terms of Service
Please check your browser settings or contact your system administrator.