Please see attached flyer. The content speaks for itself. If your competition is charging in this manner, be vocal about the fact that YOU DON'T. Membership is free, but please forward me an email with your intent to distribute to info@miglioreassociates.com.
If you are currently charging full page rates for inclusion of word indexes in with your original transcripts, perhaps you can be persuaded to change your practices. There have been class action suits files in multiple venues. Most have settled or are still pending, to my knowledge, but if someone has more information, perhaps we all could be updated here with a post. Could your business afford to defend such an action? Could you afford to settle a case for $275,000? Could you afford your opposition's attorneys' fees if awarded?
Much more prudent and much more economical in the long run to avoid controversy, in my humble opinion.