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Comment by Roberta Caiola on August 19, 2012 at 9:20

I am running 13 in boot camp on a Mac for more than a year doing realtime and everything and not one problem until now.

Comment by Janiece Young on August 19, 2012 at 9:18

What version are you on?

Comment by Roberta Caiola on August 19, 2012 at 9:15

Hello, I have a small problem, As I was editing a job the file shut down and now when I try to open the file I get a message "The File's Extended Header is Invalid - Layout Stream Address"  This never happened before and I would hate to edit the job over as I was almost finished.  Has anyone experienced this problem and what to do to get into the job?  Any help is appreciated.  Thanks

Comment by Janiece Young on July 21, 2012 at 7:03

I just loaded on CC 13.  I am embarrassed to say I had been using 9 up to now.  Don't know why I did update my versions.  Anyway, any cool updates or features that you like in 13?

Comment by Jill Moyle on April 4, 2012 at 12:24

When you're in edit, just go into tools, audio, associate audio.  It will ask you if you're sure and say yes and then pick the audio you want to associate.

Comment by Jill Moyle on March 27, 2012 at 11:38

Just wanted to follow up and say I downloaded Express Scribe since I got a new laptop and am thrilled.  After a few tweaks, it is about as good as I could ask for without being audiosynch.  Thanks for the suggestions.

Comment by Janiece Young on March 16, 2012 at 17:59

I asked for him to supply me w/t the audio files on CD but I got the impression he didn't know how to do that.

Comment by Janiece Young on March 16, 2012 at 17:58

Well, the job is done.  I'm in KC.  Thank you for the offer.  This is the first time I have run into this problem.  I had to have the videographer audio b/c they fought the whole time.

Comment by RealTime Elite on March 16, 2012 at 17:56

it is a process not hard just time consuming. I have my software but i will see what I can find to give you a solution. (where are you located?)... you could always ask the videographer to provide just the audio files on cd or dvd.

Comment by Janiece Young on March 16, 2012 at 17:51

Joseph, I worked w/ a videographer who did not make me an audio.  I had to get his audio from a set of DVDs he made for me.  I had to watch the audio.  It was very hard and time consuming because you basically had to start from the beginning and couldn't go to a specific spot.  How hard is it to rip the video from the DVDs?

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