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Started by Christine. Last reply by Christine Dec 14, 2009.
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I called in to tech support a week ago and we made some tweaks to my Impression. I still have one issue in that I am getting number translation like I'm hitting the number bar, but I don't use it. Examples:
5u6 for off
2345 for that
4ou78 for how many
Can anyone suggest how to fix this? I'm under time constraints.
Finally heard back. Thx.
I had called during business hours.
It's all good.
Chris, did they call you back? Are you calling 800.966.1221? That's the number I call and have always had someone call me back in a timely manner. Also, what kind of service contract do you have? I only have the business hours plan so would not expect any help at times other than those. There's a 24-hour plan and an extended plan, which is 9 am - 9 pm, as well as the business hours plan.
How many times do you have to call procat before they'll return your call?
I'm needing to get some info from customer service. Crickets.
Is there a secret door or magic password?
Thanks, Rosie. I had to call support, but evidently you have to go into Edit page Headers and then press the space bar.
I'm trying to suppress the page number on the certificate page. Does anyone know how to do that? TIA
Anyone with the Impression ever have any audio issues?
Went on a video depo with the Impression and accidently changed the hour when syncing with the videographer. Does anyone know if there any way to change it back after the fact?
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