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Comment by Vesna Walter on September 21, 2009 at 20:17

F4, then Ctrl f5

Comment by Allan Dyer on September 18, 2009 at 11:00

The Blue button holder is in two parts. The button holder and the three inch long extension cable. If the problem is the extension cable then remove the three inch long extension cable and just use the button holder. Or buy a new button holder from Stenograph.

Comment by Christine Kirley on September 15, 2009 at 20:32

In the past when I had this happen, the button holder failed, and you need to purchase a new one. You can always call support and they can give you access codes to open your file. If you have support, let them know what is going on.

Comment by Kathleen O'Connor on September 15, 2009 at 19:39

I haven't updated case catalyst recently. I keep clicking on remind me later. I am wondering if that is the reason.

Comment by Penny Pabitzky on September 15, 2009 at 19:38

I know what you mean. I have that scary feeling that one day I'm going to set up for a job and it won't work! Mine does that randomly on both of my computers with both the full key and the edit key. Never know when or why.

Comment by Kathleen O'Connor on September 15, 2009 at 19:30

Lately, when I double click on CC it gets hosed sometimes. Is that what you are experiencing?

Comment by Susan A. Zielie, RMR, FCRR on September 15, 2009 at 19:14

Is anyone having trouble with CC recognizing their button? My key fob is fairly new. I've switched computers recently, but was having the same problem on my last cmptr. The button is driving me absolutely crazy!!! Hasn't happened yet, but I'm afraid one of these days I'm not going to be able to hook up RT. But not being able to access edit is bad enough. What the heck is going on? Any ideas?

Comment by Kathleen O'Connor on September 12, 2009 at 15:38

Thanks. I will try that next time.

Comment by Anthony D. Frisolone on September 8, 2009 at 19:52

Go into your layout, heather. And on the right side of the screen you'll see where you can click the blue arrows. Click the arrows twice to the second page of layout options and at the bottom of that second page you'll see where you can make a box around all of your transcript pages including for your include files.

Comment by Saniya C. Youngblood on July 23, 2009 at 3:12

Hi Anthony, everthing is going great, I am finishing up the last speed class, I just passed my 200 Q and A. I need nine more test I cannot wait to finish.

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